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CommunityReceiving a message when opening Microsoft Outlook, "LEAP cannot create ActiveX Component." I followed the instructions to repair both Outlook and Leap through the control panel and restarted my PC. I am still receiving the message.

Receiving a message when opening Microsoft Outlook, "LEAP cannot create ActiveX Component." I followed the instructions to repair both Outlook and Leap through the control panel and restarted my PC. I am still receiving the message.

  • Deann Woodkotch (LEAP US)

    @Robert Martin (Customer)​ Alternatively, open up the command prompt (click the windows start button, type in CMD and press enter) and paste the following 2 lines in, pressing Enter after each:

    regsvr32 "C:\ProgramData\LEAP Office\Cloud\Extras\Automation Extras\LEAPRedemption.dll"

    regsvr32 "C:\ProgramData\LEAP Office\Cloud\Extras\Automation Extras\LEAPRedemption64.dll"

     

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Receiving a message when opening Microsoft Outlook, "LEAP cannot create ActiveX Component." I followed the instructions to repair both Outlook and Leap through the control panel and restarted my PC. I am still receiving the message.