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CommunityI have a finalized Invoice with Disbursements that were entered in error. How can I remove or create credit for this invoice so that it does not continue to show as "Other Outstanding Invoice" on future Invoices?

I have a finalized Invoice with Disbursements that were entered in error. How can I remove or create credit for this invoice so that it does not continue to show as "Other Outstanding Invoice" on future Invoices?

James Falcone (Customer) asked a question.

I have a finalized Invoice with Disbursements that were entered in error. How can I remove or create credit for this invoice so that it does not continue to show as "Other Outstanding Invoice" on future Invoices?

  • Amanda Blackford (Customer)

    If you right click on the invoice you can select "Adjust invoice" and then create a credit on the invoice for the disbursement. Just enter a negative number in the amount, allocate it to whatever expense is on there. The client won't see that you adjusted the expense directly, but you can put a note in the "Reason" field...that will print on the invoice.

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I have a finalized Invoice with Disbursements that were entered in error. How can I remove or create credit for this invoice so that it does not continue to show as "Other Outstanding Invoice" on future Invoices?