Loading
CommunityHow do I make the "Matter AI" advertisement stop when I log into Leap each day.

How do I make the "Matter AI" advertisement stop when I log into Leap each day.

  • Alex Reyes (LEAP)

    Hello Salimah,

     

    Thank you for reaching out. We will be adding to the variety of training clips available, providing guidance on how to find and use new LEAP features and tools. These will be rotated on a regular basis to avoid becoming stale.

    Expand Post
    • Thank you. I do not want to see the training clips when I open Leap in the morning. I will view them if needed. Is there a way to stop them from appearing?

      Salimah Rosenberry
      Salimah Rosenberry, PA CP
      Paralegal
      Caldwell & Kearns, PC
      3631 N. Front Street
      Harrisburg PA 17110
      Phone: 717.934.4085 (direct)
      717.232.2766 (fax)

      CONFIDENTIALITY NOTICE: This electronic mail contains information from the law firm of Caldwell & Kearns, which is confidential and/or legally privileged. If you are not the intended recipient, you are notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. Please notify us immediately if you receive this transmission in error. Thank you.
      Expand Post
      • Alex Reyes (LEAP)

        No, this is a replacement for the previous loading bar.

      • Alex Reyes (LEAP)

        I hit reply before I was done. This is the replacement for the previous loading bar, however I will share your feedback with the team. Thank you.

      • Sarah Rarick (Customer)

        We don't need to see it either. No one pays attention. They start up their computer, open LEAP and figure it's a good time to go and get a cup of coffee. Please get rid of this feature ASAP.

         

        Thank you,

        Expand Post
      • Rita Pollack (Customer)

        The AI advertisement when we open Leap takes to long and we shouldn't have to see advertisements when we have paid for the software. This needs to go!

      • Beth Seelbach (Customer)

        Please get rid of this video. It is a time waster.

  • Peter Hoffman (Customer)

    The start up advertising is really a waste of time. It also hangs up Leap from stating waiting got the local data file to load or data to get set. It is also frustrating that there seems to be no one in Customer Support or at the Help Desk on Sunday Morning. Not helpful. I am trying to load Leap now for over a 1/2 hour.

10 of 22

Loading
How do I make the "Matter AI" advertisement stop when I log into Leap each day.