April Caiazzo (Customer) asked a question.
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Hello April,
Thank you for reaching out. This will depend on a few things.
The option to "Void" is only on checks the firm has made, but it sounds like you are talking about a payment a client made that was applied to an invoice. In the case of a check the firm wrote, you would just need to open the check from the operating or trust account in the matter > click the ellipses on the top-right and select Void.
In the other case, which I think this is, you would first need to reverse the payment made to the invoice. Only after reversing that - putting funds back into the respective account- will you be able to reverse said check.
This is not true. In fact, once it has been invoiced to the client, LEAP won't let you void it, or even right click on it and click "write off". You get the message that "the payment has been invoiced".