Kathleen Deaner (Customer) asked a question.
How do you correct printing issue on checks if the format is correct?
I have set up my checks to the proper format (US3) and the first check I printed was correct. However, on all subsequent checks the date, payee and amount are now printing under the lines on the check instead of on the line. This occurs whether I run the checks through the manual feeder or the tray on the printer. How do I correct this? Thank you.
Hi Kathleen,
Thank you for using our Community site. For our team to properly troubleshoot this issue, please create a Help Desk ticket by emailing us at support@leap.us.
Kind regards,
Misty Petty
Help Desk Technician