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CommunityWe find LEAP to be very slow to respond. Any suggestions?

We find LEAP to be very slow to respond. Any suggestions?

  • Hi John,

     

    Thank you for using our Community site. We recommend visiting our article for Slowness in LEAP for a quick guide to troubleshooting this issue.

    We also recommend confirming the device reaches all of LEAP's system requirements including implementing antivirus and firewall exceptions for all devices that use LEAP.

     

    If you are still seeing issues, please report where you are seeing slowness (i.e. opening matters or Word docs) to a technician in a support chat here and we would be happy to investigate further.

     

    Kind regards,

    Misty Petty

    HelpDesk Technician

    Expand Post

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We find LEAP to be very slow to respond. Any suggestions?