LEAP User (Customer) asked a question.
I have 1 client that I am not able to print or email their invoice. Error is simply 'unable to print' or 'unable to email'. I am sure there is a simple fix, but I don't know what it is. Please advise suggestions. Thank you.
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Hi there,
Thank you for using our Community site. We recommend checking phone numbers and emails in cards to remove any unneeded special characters such as - or *.
If the card has been corrupted, you can also try creating a new card and merging it with the former card.
If you have any further issue, please contact our Help Desk by opening up a support chat at the bottom right-hand corner of our Community site or email support@leap.us to log a call. Alternatively, you can schedule a call with us for a date and time that works for you. Click here to access our online booking system. Please include any troubleshooting tried.
Kind regards,
Misty Petty
Help Desk Technician