Veronica Feinstein (Customer) asked a question.
Opened this stupid program 10 minutes ago and it's STILL showing the "intro to AI" BS.
This has to be THE worst program I've ever had the displeasure of using. Ever since this crap was installed on my PC, I have nothing but problems with other programs. Even with a brand new PC, it's still a mess. LEAP's "IT" team is useless - for example: Creating a single doc in Adobe. We send clients and attorney's redlined contracts to show our changes however, when using Adobe in LEAP, the changes are arbitrarily accepted by LEAP and the final product doesn't show any redlines. LEAP's "IT" rep advise? POST A COMMENT IN THE "LEAP COMMUNITY." Gee, how helpful.
This program BLOWS.
Thank you for your post on the LEAP Community Discussions @Veronica Feinstein (Customer).
We will log a ticket with our Helpdesk team regarding the issue you’re experiencing with the load-up screen preventing you from logging in. A technician will reach out to assist with this and any other technical issues you may be encountering.
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We hope this resolves your issue!
Best regards,
My IT person had to use disconnect the ADOBE in the LEAP program so other programs would work with ADOBE
The problem at my end is that our 'brilliant" former CFO never consulted with our IT team before rolling out this hot mess. Had to uninstall/reinstall several times and Adobe still wouldn't work; sat on the phone for literally hours with LEAPS "IT" people and ultimately got absolutely nowhere. I now have a new PC and my Outlook, Adobe and other software programs either still do not work properly or have slowed my PC down considerably.
I'll consider using LEAP once all "issues" have been resolved. Not wasting my time working in LEAP then doing the same work in our system. No one has time for doing double the work.
This program is so flawed that I've lost hours of work because a Word document didn't close properly. LEAP doesn't respond to most reports of problems. Our office now relies on our resident server to back-up LEAP. The irony is that we subscribed to LEAP to replace that server.
I hear you. I cannot tell you how many hours I've wasted on this program. The only thing I use it for is to list the paralegal on a given file once assigned. And, we are still using the database this "stellar" program was supposed to replace. Why? Because LEAP sucks.
PJ Davis
Firm Administrator
Barkley & Kennedy, Chartered
51 Monroe St., Suite 1407
Rockville, Maryland 20850
301-251-6600 ext 202
301-762-2606 Fax
Frederick Office:
8 West Third Street
Frederick, Maryland 21701
301-607-1231
301-762-2606 Fax
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It would be even nicer to fix the program in general before releasing this madness.