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CommunitySince the new version was first installed I get error messages that say "Can't Open Folder", "Can't Open Document", "Contact Leap" How do I fix?

Since the new version was first installed I get error messages that say "Can't Open Folder", "Can't Open Document", "Contact Leap" How do I fix?

Peter Hoffman (Customer) asked a question.

Since the new version was first installed I get error messages that say "Can't Open Folder", "Can't Open Document", "Contact Leap" How do I fix?

Since the new version was first installed I get error messages that say "Can't Open Folder", "Can't Open Document", "Contact Leap" I have done this now many many times and each time I reach out to support they merely reinstall. This does not work.


  • Thank you for your post on the LEAP Community Discussions @(Customer)​.

     

    We see that your issue has been resolved with our HelpDesk Support team already; glad to know your issue's been sorted!

     

    For any future technical issues, please feel free to contact us directly at support@leap.us or use our chat feature by selecting the Knowledge Base tab and clicking the blue chat button in the lower right-hand corner of any window within the LEAP Community.

     

    Best regards,

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Since the new version was first installed I get error messages that say "Can't Open Folder", "Can't Open Document", "Contact Leap" How do I fix?