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CommunityWhy does it take so long to move files to Leap? The sychronization takes forever. Again the support chat is off line and it is not Saturday and Sunday.

Why does it take so long to move files to Leap? The sychronization takes forever. Again the support chat is off line and it is not Saturday and Sunday.

Diana Denova likes this.
  • Diana Denova (Customer)

    I contacted LEAP about the upgrade and the issues. They attempted to assist and had to escalate my situation. Their chat is taking just as long as moving/importing files & documents. I'm in the same boat as you.

    • Peter Hoffman (Customer)

      They are really not helpful. This has a real impact on productivity.

  • Peter Hoffman (Customer)

    In addition, I cannot open most docs and matters. Terrible.

    • Diana Denova (Customer)

      Chat personnel advise a support ticket had to be submitted for them to remote in, however i have done this already. I'm wondering if this is a global issues or impacting a small few. Hoping a LEAP member hops on this thread to advise.

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Why does it take so long to move files to Leap? The sychronization takes forever. Again the support chat is off line and it is not Saturday and Sunday.