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CommunityWe are now getting Outlook email notifications *per document* that our clients upload through LawConnect. Any way to turn this off?

We are now getting Outlook email notifications *per document* that our clients upload through LawConnect. Any way to turn this off?

We are now getting Outlook email notifications *per document* that our clients upload through LawConnect. Any way to turn this off?

Previously when we had clients upload documents through LawConnect we wouldn't get any notifications and the documents would just show up in their folder. Came in to 100 separate email notifications for document uploads this morning, even though all the documents had been part of one mass upload. Is there any way to turn this notifications feature off? I don't want to get so many separate emails like that.


Scott Scholl likes this.
  • Hello,

     

    To modify LawConnect notifications, a LEAP administrator can go to:

    1. Menu > Settings > Application Settings
    2. Under Firm, click Members
    3. Select the Member
    4. Notifications tab > Scroll down to LawConnect
    5. Untoggle Lawconnect_FileUpload

     

    Kind Regards,

    Misty Petty

    Help Desk Technician

    Expand Post
    Selected as Best
  • Hello,

     

    To modify LawConnect notifications, a LEAP administrator can go to:

    1. Menu > Settings > Application Settings
    2. Under Firm, click Members
    3. Select the Member
    4. Notifications tab > Scroll down to LawConnect
    5. Untoggle Lawconnect_FileUpload

     

    Kind Regards,

    Misty Petty

    Help Desk Technician

    Expand Post
    Selected as Best
    • Scott Scholl (Customer)

      Does that turn off all notifications for the uploads? It would be beneficial to have one email advising that the client uploaded documents to LawConnect, without having 100 separate emails for each individual document.

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We are now getting Outlook email notifications *per document* that our clients upload through LawConnect. Any way to turn this off?