Mario Escobedo (Customer) asked a question.
The timesheet has stopped working since the new update. We cannot change the units of time on an entry. Does anyone have a fix for this?
Scott Wolf and Cheri Bardin like this.
- Gene Suppell (LEAP)
Hi Mario,
Thanks for sharing with the LEAP community.
For some clients, Timesheet has an issue with some columns being unresponsive. Rest assured our Development team is diligently working the issue. For now, we have workarounds to alleviate any frustration.
- In Timesheet, under the View menu at the top of the screen, select Format Columns. This will launch a 2 column box, on the left under Selected Columns, highlight the Units column and using the Up button in the middle of the box, click Up until the Units column is under Matter No, or the 3rd column position. Click Ok.
- If any column remains unresponsive, Tab through the column and return to that column to edit.
If you have any issues please email support@leap.us or join our chat from this site.
Best regards,
Gene Suppell
Expand Post
Hi Mario,
Thanks for sharing with the LEAP community.
For some clients, Timesheet has an issue with some columns being unresponsive. Rest assured our Development team is diligently working the issue. For now, we have workarounds to alleviate any frustration.
If you have any issues please email support@leap.us or join our chat from this site.
Best regards,
Gene Suppell