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CommunityCan I stop Leap from saving multiple copies of the same email? For instances, if I send an email, copying another person in my firm, Leap will save it twice. When the client responds, Leap will save it again, twice.

Can I stop Leap from saving multiple copies of the same email? For instances, if I send an email, copying another person in my firm, Leap will save it twice. When the client responds, Leap will save it again, twice.

Trish Quinn (Customer) asked a question.

Can I stop Leap from saving multiple copies of the same email? For instances, if I send an email, copying another person in my firm, Leap will save it twice. When the client responds, Leap will save it again, twice.

Depending on how long the email thread is, I have wound up with 16 copies of a similar email with the same subject matter making it impossible to properly organize.


Stephanie Charlot likes this.

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Can I stop Leap from saving multiple copies of the same email? For instances, if I send an email, copying another person in my firm, Leap will save it twice. When the client responds, Leap will save it again, twice.