Cheri Bardin (Customer) asked a question.
Does anyone else have issues with templates you've created that appear fine when they are on the screen (paragraph numbers are in sequential order), but when you print the document, the numbered paragraphs go out of sequence?
We have had this issue on our Simple Will and our Health Care Proxy templates which we created. Sometimes it works and other times it doesn't. Printing seems to be the culprit. We've had ongoing issues with printing causing this but also an error and it has been months with no action taken by Leap support even though we are told it is a known issue. There is an update. I'm afraid to update because that tends to cause more problems!
Thank you for reaching out to us here on our community page. We have created a support ticket with the helpdesk and a technician will be reaching out shortly.
Karen,
As you can see, I've had a support ticket opened for this issue since August 1st with no response from support.