Jean Mahserjian (Customer) asked a question.
Has anyone found a way to define who will receive email notices and Leap Notifications when a client or other law firm uploads documents to Law Connect.
I have been told that uploads to Law Connect will result in an email to the person who shared via Law Connect. I thus had an admin who shared a document receive 70+ emails on a Sunday when a client uploaded documents individually. It would be helpful to be able to customize Law Connect. Also, I am told that Notifications will go to the Originating, Person Responsible and Person Acting in a Matter.
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Yes, that is correct in regards to notifications. Users who are assigned to the matter, will receive notifications of the latest updates that go on in relation to the matter. The latest update does provide options with editing these notifications. Please refer to the article here:
https://community.leap.us/s/article/Your-list-of-matters-US#@desktop:notifications
https://community.leap.us/s/whats-new/leap-desktop
I did go to that article – I had actually read it about an hour ago.
I went to where it says: To view notifications for the matter again, right click the matter from the Matter List and select Show Notifications for Matter.
I cannot find that on any matter that has had notifications. Do I have to have an open notification to see those notifications? This would be a great tool for my associates.
Are you on the latest version of LEAP?