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CommunityTwo weeks ago adobe released an update. Since then I haven't able to convert a word doc to pdf while in leap. The work around is to export then convert. I've updated / repaired leap. Anyone lese have this issue and a fix?

Two weeks ago adobe released an update. Since then I haven't able to convert a word doc to pdf while in leap. The work around is to export then convert. I've updated / repaired leap. Anyone lese have this issue and a fix?

Thomas King (Customer) asked a question.

Two weeks ago adobe released an update. Since then I haven't able to convert a word doc to pdf while in leap. The work around is to export then convert. I've updated / repaired leap. Anyone lese have this issue and a fix?

  • Thank you for submitting a question on our Help Center. This is better handled with opening a case with our Help Desk. Please email support@leap.us.

  • Daniel Collins (Customer)

    We did not have that exact issue. But we had a related adobe issue three weeks ago and at that point, support told us not to enable New Adobe.

    Can you revert back or reinstall Adobe to prior version?

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Two weeks ago adobe released an update. Since then I haven't able to convert a word doc to pdf while in leap. The work around is to export then convert. I've updated / repaired leap. Anyone lese have this issue and a fix?