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CommunityWe added a new attorney to our system yesterday. When we click on new document from our firm template list it is not responding. Leap has been closed and reopened and computer has been restarted.

We added a new attorney to our system yesterday. When we click on new document from our firm template list it is not responding. Leap has been closed and reopened and computer has been restarted.

Alicia Sosnowski (Customer) asked a question.

We added a new attorney to our system yesterday. When we click on new document from our firm template list it is not responding. Leap has been closed and reopened and computer has been restarted.

  • Hi @Alicia Sosnowski (Customer)​ 

     

    Thank you for reaching out to us here at our community page. Adding a new attorney would not impact creating a new document. Please send us an email to: Support@leap.us to have a technician take a look and see what is going on, make sure to include if this is impacting all users.

     

    Thank you,

     

    Lori

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We added a new attorney to our system yesterday. When we click on new document from our firm template list it is not responding. Leap has been closed and reopened and computer has been restarted.