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CommunityI save and close a matter after saving a document to it but then it pops right back up again. When I save a document to a matter, the Leap screen goes completely blue and nothing will open unless you exit and re-open the program. It hates Wordperfect doc
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I save and close a matter after saving a document to it but then it pops right back up again. When I save a document to a matter, the Leap screen goes completely blue and nothing will open unless you exit and re-open the program. It hates Wordperfect doc

Dave Fredricksen (Customer) asked a question.

October 5, 2022 at 6:26 PM
I save and close a matter after saving a document to it but then it pops right back up again. When I save a document to a matter, the Leap screen goes completely blue and nothing will open unless you exit and re-open the program. It hates Wordperfect doc

This program is sucking the life out of me. I waste more time per day coping with program errors than I have ever had to do with Time Matters or any other such program. Nothing seems to work as intended.

  • 2 answers
  • 227 views

  • Lori Villiarola (LEAP)

    @Dave Fredricksen (Customer)​ 

     

    Thank you for reaching out to us here on our community site. I am sorry for the frustration you are having with LEAP. Please reach out to us via email at support@leap.us so a tech can log in to your computer and assist with the issues you are having.

     

    Thank you,

     

    Lori

    Expand Post

    • Dave Fredricksen (Customer)

      A few people from support have already tried to correct this problem. Not happy at all with this program

      David S. Fredricksen, Esq.
      Law Offices of Kevin J. McShane
      11500 W. Olympic Blvd., Suite 400
      Los Angeles, CA 90064
      Tel.: 310 966-6000
      Fax: 310 207-6000
      Expand Post

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I save and close a matter after saving a document to it but then it pops right back up again. When I save a document to a matter, the Leap screen goes completely blue and nothing will open unless you exit and re-open the program. It hates Wordperfect doc