Loading
CommunityI'm not able to enter in Tasks. My Outlook closes when I select New Task in Leap under Calendar & Tasks. How do I solve this issue?

I'm not able to enter in Tasks. My Outlook closes when I select New Task in Leap under Calendar & Tasks. How do I solve this issue?

Mario Escobedo (Customer) asked a question.

I'm not able to enter in Tasks. My Outlook closes when I select New Task in Leap under Calendar & Tasks. How do I solve this issue?

I select New Task under Calendar & Tasks in Leap. The window pops up for a second before closing my Outlook.


  • Rob Young (LEAP)

    @Mario Escobedo (Customer)​ Thank You for reaching out to us. This issue may require a repair of LEAP. The steps to repair LEAP are as follows:

     

    Steps To Repair LEAP

     

    1. Close LEAP, as well as Outlook/Word/Excel 

     

    2. Click on the Windows start menu in the bottom left-hand corner of your machine 

     

    3. Type appwiz.cpl in the search bar and click enter 

     

    4. Search for LEAP in the list of programs listed 

     

    5. Right-click on LEAP and select repair 

     

    Once this is completed, you will need to restart LEAP on your machine and the issue should be resolved. 

    Expand Post

Loading
I'm not able to enter in Tasks. My Outlook closes when I select New Task in Leap under Calendar & Tasks. How do I solve this issue?