Cheri Bardin (Customer) asked a question.
When will Opening Word error - not responding be resolved????
Our entire office is constantly experiencing a problem opening Word documents from within Leap. We attempt to Open and it says not responding and just spins for several minutes locking everything up, then asks if you want to repair. However, if you attempt to open the same document again just after, it opens? It is so frustrating and is widespread so our productivity is an issue. Do others experience this problem? We run repairs too often!!
Hi Cheri
Thank you for posting in our community. Have you reached out to us either via chat or a support email, or scheduled an appointment with a technician? I would suggest this route so that a tech can connect with you to do a remote session to see what we can do to resolve the issues you are reporting here. Here is the link to schedule an appointment with us: https://calendly.com/leap-us/support.
Kind Regards
Lori Villiarola