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CommunityIt seems there are a lot of issues with the most recent update. I have noticed decreased functionality across multiple matters and consistent lags and issues communicating with LEAP.
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It seems there are a lot of issues with the most recent update. I have noticed decreased functionality across multiple matters and consistent lags and issues communicating with LEAP.

Matt Gibbons (O'Shea & Associates Law Firm PC) asked a question.

March 28, 2022 at 11:13 AM
It seems there are a lot of issues with the most recent update. I have noticed decreased functionality across multiple matters and consistent lags and issues communicating with LEAP.

I have lost access to various Forms and Templates that have become integral to our firm's day to day function. If I have the window maximized to the window I can't click anything. A lot of details fields have been altered but it feels like the reverted to previous versions as opposed to advancing and improving. I have had nothing but problems since the recent update and every time I speak to support they have me do a repair, which does not solve the problem.

  • 1 answer
  • 212 views
Cheri Bardin and Monica Lam like this.

  • Devang Shah (LEAP)

    Hi @Matt Gibbons (O'Shea & Associates Law Firm PC)​ 

     

    We are sorry you are experiencing this. A Helpdesk Specialist will reach you to investigate.

     

    Kind regards,

    Devang

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    Selected as Best

  • Devang Shah (LEAP)

    Hi @Matt Gibbons (O'Shea & Associates Law Firm PC)​ 

     

    We are sorry you are experiencing this. A Helpdesk Specialist will reach you to investigate.

     

    Kind regards,

    Devang

    Expand Post
    Selected as Best

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It seems there are a lot of issues with the most recent update. I have noticed decreased functionality across multiple matters and consistent lags and issues communicating with LEAP.