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CommunityTrouble with multiple users editing Outlook events

Trouble with multiple users editing Outlook events

Sara Bingham (Customer) asked a question.

Trouble with multiple users editing Outlook events

In our firm, one person handles the scheduling for all attorneys. The way I imagined doing this is to give that person access to the attorneys' calendars and let the person schedule appointments as needed. Doing that, and adding it to a matter, seems to work fine. However, when that person goes in to edit the event (to add documents needed for the appointment), and then tries to open it from LEAP again, LEAP gives a notice saying the event is no longer recognized by the default calendar and prompts to re-add the event to the scheduler's calendar. I don't want this. Is there a workaround? How do other firms schedule for their attorneys without attorney involvement?


  • Hi @Sara Bingham (Customer)​,

     

    Thank you for posting on LEAP Community Discussions. A LEAP representative will be in touch to review options with you.

     

    Kind regards,

    Devang

     

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    Selected as Best
  • Hi @Sara Bingham (Customer)​,

     

    Thank you for posting on LEAP Community Discussions. A LEAP representative will be in touch to review options with you.

     

    Kind regards,

    Devang

     

    Expand Post
    Selected as Best
  • Amanda Mitchell (Customer)

    It would be nice if LEAP would post the options for answers, instead of always saying A Leap Representative will be in touch. It would be nice if others could read LEAP's response to try to work through some issues without having to contact a representative each time there is a question.

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Trouble with multiple users editing Outlook events