Carole Kolsky (Customer) asked a question.
How do you remove a retainer that was carried over from old system
- Jason Romano (LEAP)
Hi @Carole Kolsky (Customer) ,
Thank you for posting on LEAP Community Discussions!
This can be done by reversing the retainer transactions. To do so, open the transaction and click the reverse transaction button in the top left of the window (looks like a rounded arrow)
If you have any other questions, please do not hesitate to reach out to our help desk by clicking the orange Support button in the lower right-hand corner of any window in the LEAP Community web page.
Best Regards,
Jason
Expand Post
Hi @Carole Kolsky (Customer) ,
Thank you for posting on LEAP Community Discussions!
This can be done by reversing the retainer transactions. To do so, open the transaction and click the reverse transaction button in the top left of the window (looks like a rounded arrow)
If you have any other questions, please do not hesitate to reach out to our help desk by clicking the orange Support button in the lower right-hand corner of any window in the LEAP Community web page.
Best Regards,
Jason