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CommunityHow can we get rapidpay payments to be posted to cost receivables even with multiple invoices? Right now, payments post to oldest invoices first even if there are multiple invoices with costs. We want costs to be paid before fees.
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How can we get rapidpay payments to be posted to cost receivables even with multiple invoices? Right now, payments post to oldest invoices first even if there are multiple invoices with costs. We want costs to be paid before fees.

Charlene Boccuzzi (Customer) asked a question.

June 9, 2021 at 2:07 PM
How can we get rapidpay payments to be posted to cost receivables even with multiple invoices? Right now, payments post to oldest invoices first even if there are multiple invoices with costs. We want costs to be paid before fees.
  • 2 answers
  • 199 views
Catherine Sanderson and Linda Blank like this.

  • Shaiefa Fletcher (LEAP)

    Hi @Charlene Boccuzzi (Customer)​ 

     

    Thank you for posting on LEAP Community Discussions.

     

    When a payment is made using a RapidPay link from a Statement of Account, it is true that this will always be applied to the oldest invoices and there is currently no facility to change this - I would suggest posting this to our ideas hub here.

     

    If you have any further questions, please do not hesitate to reach the Helpdesk by clicking the orange Support button in the lower right-hand corner of any window in the LEAP Community.  

     

    We hope you find this helpful!

     

    Kind regards,

    Shaiefa

    Expand Post
    Selected as Best

  • Shaiefa Fletcher (LEAP)

    Hi @Charlene Boccuzzi (Customer)​ 

     

    Thank you for posting on LEAP Community Discussions.

     

    When a payment is made using a RapidPay link from a Statement of Account, it is true that this will always be applied to the oldest invoices and there is currently no facility to change this - I would suggest posting this to our ideas hub here.

     

    If you have any further questions, please do not hesitate to reach the Helpdesk by clicking the orange Support button in the lower right-hand corner of any window in the LEAP Community.  

     

    We hope you find this helpful!

     

    Kind regards,

    Shaiefa

    Expand Post
    Selected as Best

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How can we get rapidpay payments to be posted to cost receivables even with multiple invoices? Right now, payments post to oldest invoices first even if there are multiple invoices with costs. We want costs to be paid before fees.