Loading
CommunityWhen I run my invoices, it does not appear as though past due balances are being reflected and add to the "amount due". There should be a line item on subsequent bills for an unpaid balances. Am I missing something??
Close
Still can't find it?
Search for help articles, community posts, ideas ...
End of Search Dialog

When I run my invoices, it does not appear as though past due balances are being reflected and add to the "amount due". There should be a line item on subsequent bills for an unpaid balances. Am I missing something??

T. Sandberg Durst (Customer) asked a question.

January 7, 2021 at 8:45 PM
When I run my invoices, it does not appear as though past due balances are being reflected and add to the "amount due". There should be a line item on subsequent bills for an unpaid balances. Am I missing something??
  • 4 answers
  • 497 views
Scott Scholl and Nancy Thomason like this.

  • Sebastian Figg (LEAP Dev)

    Hi @T. Sandberg Durst (Customer)​,

     

    Happy New Year & thank you for posting on LEAP Community Discussions.

     

    When looking at invoices within LEAP, this only shows the amount for the current invoice. Click the print button to view what will appear for your client.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

  • Sebastian Figg (LEAP Dev)

    Hi @T. Sandberg Durst (Customer)​,

     

    Happy New Year & thank you for posting on LEAP Community Discussions.

     

    When looking at invoices within LEAP, this only shows the amount for the current invoice. Click the print button to view what will appear for your client.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

  • Nancy Thomason (Customer)

    The LEAP system SHOULD add the past due to the current amount! Every credit card or other billing system in the world does that. Imagine if your credit card, power bill, cell phone bill didn't have the unpaid balance from last month! Crazy!

  • Scott Wolf (Schlossberg, LLC)

    I think it is a templating issue. So I hope Sebastian will update the answer. Your service rep should be able to help. Mine did!

    • T. Sandberg Durst (Customer)

      Thanks, everyone. It was actually being done correctly. Just wasn’t being reflected on the I was expecting. Love LEAP, but the billing is a bit wonky.

      Sandy

Loading
When I run my invoices, it does not appear as though past due balances are being reflected and add to the "amount due". There should be a line item on subsequent bills for an unpaid balances. Am I missing something??